Jewelry & Watch Protection
JM® Care Plan
Your jewelry is more than metal and gemstones. It is a physical representation of the most important moments in your life. Keep those cherished moments protected with the JM Care Plan, available at J. Parkerson Jewelers in Starkville, MS.
See What's CoveredProtection You Can Count On
What is the JM Care Plan?
The JM Care Plan covers the care and maintenance of your jewelry or watch to keep it in like-new condition, as well as protection against accidental damage. It offers coverage that goes well beyond a typical manufacturer warranty, giving you peace of mind from the moment you walk out of our store.
Cost
Pricing depends on the length of coverage and the value of your jewelry or watch. Stop in and ask our team for details tailored to your purchase.
How to Get Coverage
Ask about the JM Care Plan at the time of purchase. Already bought your piece? Return to the store and we will walk you through your options.
Full Coverage Details
What Is Covered
Jewelry
Lifetime & 3-Year Plans
- Broken, bent, or worn prongs
- Ring re-sizing
- Rhodium plating
- Refinishing and polishing
- Loss of stones due to a defective setting
- Cracked or thinning band or shank
- Broken clasps, bracelets, or chains
- Replacing cracked or chipped stones
- Broken earring posts
- Pearl restringing
Watches
3-Year Plan
- Mechanism failure
- Crystal scratches or breaks
- Case or bezel damage
- Broken stem, crown, or clasp
- Water damage to water-resistant watches
- Refurbishment of metal bracelet
- Strap replacement for rips or tears
- Battery replacement
*Exclusions and limitations apply. For specific plan details, refer to the Terms and Conditions. JM Care Plan is offered by a member of the Jewelers Mutual Group, either JM Care Plan, Inc. or JM Care Plan Services, Inc.
Simple from Start to Finish
How It Works
01
Purchase Coverage
Add the JM Care Plan at the same time you purchase your jewelry or watch at J. Parkerson Jewelers. Keep your receipt as proof of purchase. You will need it to file a claim.
02
Wear Worry-Free
Live your life without worrying about your jewelry or watch. Rest assured you are fully protected from the unexpected, from loose prongs to accidental damage and beyond.
03
File a Claim
If something happens, contact J. Parkerson Jewelers to begin the process. If you are unable to return to the store, you can file directly with JM Care Plan at 800-582-4916.
Got Questions?
Frequently Asked Questions
Are routine inspections required to maintain coverage?
All required care, maintenance, and inspection services specified in your item's original manufacturer's warranty must occur to maintain coverage.
What if I can't find my receipt?
Contact J. Parkerson Jewelers and we can help you obtain a copy of the original receipt.
What if I am purchasing a JM Care Plan to protect a gift?
3-year plans are transferrable throughout the life of the plan. Lifetime plans must be transferred to the gift recipient within the first 180 days. Contact J. Parkerson Jewelers to update the care plan record.
Can I renew my coverage?
For additional coverage options after your plan term ends, stop in or contact J. Parkerson Jewelers and we will walk you through what is available.
How do I cancel my coverage?
Contact J. Parkerson Jewelers to cancel your plan. If we are unavailable, you may contact JM Care Plan directly for assistance. You may receive a full or partial refund according to your Terms and Conditions.
What is not covered by the JM Care Plan?
The JM Care Plan does not cover loss, theft, or mysterious disappearance. For protection against those events, we recommend pairing your Care Plan with a dedicated jewelry insurance policy. Ask our team about Jewelers Mutual Insurance for that added layer of coverage.
Ready to Protect What Matters Most?
Ask about the JM Care Plan on your next visit to J. Parkerson Jewelers in Starkville, MS. Our team is happy to walk you through your coverage options in person.
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